Support

         
The single most important aspect of modeling is support, and we have easily the best in the business.  In fact it's so good that almost all our new business comes from recommendations from existing clients or current clients changing jobs.

When you have a question you want the right answer and you want it quickly - no-one  starts working on next years budget until the last possible minute, and you simply can't wait a day while an inexperienced account rep researches the answer.

Our account reps are required to have at least 10 years experience working in magazine circulation and in circulation modeling and most have much more than that.  In 1970 DM Systems' President, David Webber, developed the first magazine model ever written and was a co-founder of KBM, the company that made modeling work for the industry.  We know the business.

You can call us on the phone, e-mail model files to us to find whatever problem you are having, or we'll come to you.

If you don't want to do it yourself, we will develop new reports for you or change old ones.  We'll even update your model for you every month if that works best for you.